Frequently Asked Questions

If you’ve come to The Doula Hub because you already feel a connection with one of us through our individual websites, that’s fantastic! We believe in the importance of finding the right connection, so if you feel drawn to one of us, we’re excited to support you. If you’re not sure which doula would be the best fit, we’ll take the time to get to know you and decide together who would be the right match based on your needs. During this process, we’ll arrange a Zoom meeting where both of us will be present. This allows you to meet both your primary doula and back-up doula, ask questions, and get a feel for our approach to support. Our goal is to ensure you feel confident, heard, and supported with the doula that’s right for you. We also strongly recommend speaking to at least two other doulas. Every doula has a unique approach, and each character and style of support can be different. By talking to other doulas, you’ll be able to compare approaches and find the best fit for your personality, values, and the kind of birth experience you want. We believe it’s important for you to make an informed decision and choose the doula who feels like the right partner for your journey.

It’s never too early to book your doula, and we recommend doing so as soon as you feel ready. Many of our clients book us early in pregnancy, and we often get fully booked several months in advance. To ensure you have the support you need, it’s a good idea to reach out early. However, we are happy to support families at any stage, whether it’s early on or later in your pregnancy, so don’t hesitate to contact us if you’re closer to your due date.

A Doula Hub doula is warm, knowledgeable, and deeply passionate about supporting families through pregnancy, birth, and the early postnatal period. Our doulas are: Compassionate & Nurturing – We provide non-judgmental, unwavering support, ensuring you feel heard, respected, and truly cared for. Experienced & Continuously Learning – We stay up to date with the latest evidence-based research, expanding our knowledge to give you the most informed support possible. Calm & Reassuring – Birth and early parenthood can be overwhelming, but we bring a grounded, soothing presence to help you feel confident and in control. Empowering & Advocating for You – Your choices matter. We help you understand your options, navigate the maternity system, and feel empowered to make the right decisions for you and your family. Resourceful & Well-Connected – If you need additional support, we have a trusted network of professionals—from IBCLC lactation consultants to women’s health specialists—so you’re never left searching for help alone. A Doula Hub doula is more than just a birth companion—we’re your guide, cheerleader, and unwavering support system throughout this incredible journey.

Leti and Louise trained under the expert guidance of Kicki Hansard at the renowned BirthBliss Academy, one of the most respected doula training organisations in the UK. Kicki is an award-winning doula, author, and advocate for physiological birth and evidence-based maternity care, and her training is highly regarded for its depth, professionalism, and focus on truly client-centred support. Beyond their initial training, Leti and Louise have continued to expand their knowledge and expertise, undertaking further studies in hypnobirthing, biomechanics for birth, aromatherapy, massage techniques, and postnatal recovery. They also mentor newly trained doulas, helping to raise the next generation of birth professionals. We are also well connected within the birth world. Having relationships with most of the Consultant midwives and homebirth teams in the areas we cover. At The Doula Hub, we believe that learning never stops, which is why we stay up to date with the latest research, best practices, and NHS maternity developments—so that the families we support receive the highest standard of care.

At The Doula Hub, we offer a unique and comprehensive support system that sets us apart. When you choose to work with us, you don’t just get one doula, but a back-up doula and the benefit of a dedicated team. The cost will be agreed directly with your primary doula, and this fee includes the reassurance of knowing there will be not additional costs down the road. Our one-of-a-kind approach ensures that both your primary and back-up doulas are in close communication throughout your pregnancy, building a strong relationship with you so that you feel fully supported no matter what. With this arrangement, you always have a trusted, familiar face by your side, even if your primary doula is unavailable. There are no additional fees for this enhanced level of support—your primary doula covers everything within your contracted rate, allowing you to focus on your journey with complete peace of mind.

Yes, all of our doulas at The Doula Hub are fully insured. This includes professional indemnity insurance, which covers all aspects of the support we provide during your pregnancy, birth, and postnatal period. We want you to feel secure and confident in the support we offer, knowing that your doula is fully covered to provide safe, professional, and exceptional care throughout your journey.

While both a doula and a midwife are there to support you during pregnancy and birth, their roles are different. A midwife provides medical care, such as monitoring the health of you and your baby, assisting with medical decisions. A doula, on the other hand, provides emotional, physical, and informational support. We are there to ensure you feel empowered, confident, and relaxed, advocating for your wishes and providing guidance on everything from breathing techniques to postnatal care.

Absolutely! We support all types of births, whether it’s a home birth, hospital birth, or planned C-section. Our role is to ensure you feel informed, supported, and confident in your choices, no matter where or how you give birth.

We understand that your needs may evolve after the birth. We’re always here to offer continued support, whether through additional visits or helping you find the right professionals. If you need further guidance on feeding, emotional well-being, or anything else, we’re just a call or message away.

At The Doula Hub, we take your privacy and confidentiality very seriously. Client records, including relevant pregnancy and medical information, are stored in a restricted-access Microsoft OneDrive system shared between Louise and Leti. This allows us to provide informed, continuous support throughout your pregnancy and birth. If an additional backup doula is arranged, we share only the information necessary for them to support you. We handle personal information in accordance with UK data-protection legislation and take appropriate steps to protect your records. Further details about how we use and share your information will be available in our Privacy Policy.